Shows how a name that survives being said across a counter or over the phone turns referrals into actual visits, and how to test yours.
Your sign says one thing. Your web address says another. When your business name doesn't match the domain name customers say, you lose people who were already looking for you.
More customers are talking to their phones instead of typing. Here's a simple test to see if your domain name is easy for voice search to find — and what to fix if it isn't.
A short name is easy to say. A descriptive one tells people what you do. Here's how to pick the domain your customers will actually remember and type right.
Some business names sound clear but get typed wrong every time. Here's how to spot a domain name misspelling customers get wrong before it costs you calls.
If a customer told a friend your web address across a loud bar, could that friend find you later? That's the test that matters. Here's how a memorable business name people can repeat wins work you never see.
Hyphens, numbers, and clever spellings feel fine when you type them. Out loud, they cost you calls. Here's why these tricks hurt small businesses—and what to pick instead.
If you have to spell your web address every time you say it, you're losing customers who never type it right. Here's what a domain name that's hard to spell for customers really costs you.
If a customer can't repeat your web address after hearing it once, they can't find you. Here's the radio test—and how to know if your domain name is easy to say over the phone.